Technical Support & Customer Assistance

Get expert help for telematics devices, IoT sensors, vehicle tracking systems, software platforms, and enterprise deployments.

Atlanta Technical Support
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Product Support

Installation, wiring schemes, and hardware troubleshooting.

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Firmware & FOTA

FOTA cloud updates, configurator files, and API integration.

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Warranty & RMA

Hardware replacement claims, repairs, and RMA tracking.

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Direct Helpdesk

Immediate phone assistance from certified support engineers.

Contact Support

Central Support Helpline
+91-9990333888
Operating Hours
Monday – Saturday
09:30 AM – 06:30 PM IST
Emergency Roadside Assistance:
Enterprise fleet accounts receive 24/7 dedicated dispatch engineer lines.

Raise a Support Ticket

Fill in your device details for rapid diagnostic assistance from our hardware engineering lab.

Frequently Asked Support Questions

Do you have BLE Trackers?

Yes we have BLE integrated in our various trackers

Do you have Asset tracker with large battery?

Yes, we have asset trackers with huge battery backup that can last upto an year.

Do you customize the specifications as per the requirement?

Yes, we customize products depending upon the requirement of our clients.

Do you have AIS 140 Device?

Yes, we have iCAT approved AIS140 device which is empanelled in all of the desired states.

Do you have any device for electric vehicles?

Yes, our device library is designed as such keeping in mind the requirements of Electric Vehicle industry.

Are charges for White Label one-time?

Yes, There is a one time fee to White label our products.

What are the charges for customization?

We have a dedicated team of hardware and firmware engineers to support custom requirements. Customization charges are calculated based on the technical scope of work and volume requirements.

What is the warranty period for battery life?

The warranty lasts up to 6 months for internal Li-ion backup batteries.

What is the warranty period for the products you sell?

We provide a standard 1-year manufacturer hardware warranty, with extended enterprise warranties available based on project SLA requirements.

Do you export your products?

Yes, we export our products across international markets including the Middle East (GCC), North America, Africa, and Southeast Asia.